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Code of Conduct

The Code of Conduct has been adopted by the Erlanger to provide standards by which Erlanger employees, officers, trustees, medical staff and agents will conduct themselves to protect and promote organizationwide integrity and to enhance Erlanger‘s ability to achieve its organizational mission. The Code of Ethics is intended to serve as a guide to assist Erlanger's employees, officers, trustees, medical staff and agents to make sound decisions in carrying out their day to day responsibilities.

 Code of Conduct (8.1MB pdf)

 Compliance Program (108 k pdf)

 Stark and Anti-Kickback policy (88 k pdf)

Patient Rights and Responsibilities

Patient Rights


Erlanger Health System complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex.

 View Notice of Nondiscrimination

Patient Privacy Practices

This notice describes how medical information about you may be used and disclosed and how you can get access to this information. Please review it carefully.

 View Notice of Privacy Practices (English - 86k pdf)

 View Notice of Privacy Practices (Español - 89k pdf)

Organized Health Care Arrangements (OHCAs)

The hospital, which includes all departments and units of the hospital; any member of the hospital’s workforce; volunteers or students that help you while you are in the hospital; and all employees, staff and other hospital personnel, and members of the Erlanger Medical Staff, are part of an Organized Health Care Arrangement (OHCA).  For more information on or questions about entities participating in the OHCA, please visit the links provided below or contact the Erlanger Health System Privacy and Information Security Office at 423-778-7703.  For a list of medical staff affiliated with Erlanger Health System, please contact the Erlanger Health System Medical Affairs office at 423-778-7000.

Erlanger Health System hospitals and facilities

Erlanger Medical Group practices

Children's Hospital Practices

Health Information Exchanges

EPIC Care Everywhere

EPIC Care Anywhere

Vanderbilt Health Affiliated Network (VHAN)

Erlanger Health SMS Terms and Conditions

Below are terms and conditions for enrollees in the Erlanger Health texting program. The text message alerts may include updates related to your patient visits, MyChart account, one-time authentication passcode, billing notifications, prescription reminders, care management, and/or family surgical updates. 

PDF icon Terms and Conditions - Erlanger Patient Text Messaging Program

pdf icon Terms and Conditions - Erlanger Patient Family Surgical Updates Text Messaging Program 

Website Disclaimer

The information provided on this website is is intended for informational purposes. The information is collected from a wide variety of health care authorities. It is not intended in any way to take the place of physician-supplied medical advice. If you have any concerns about information that appears on this site, please contact your personal physician or other healthcare provider as soon as possible.

It is not the purpose of this website to provide comprehensive information on a particular disease or physical ailment or encourage self treatment. Visiting this web site does not establish a therapeutic relationship between the reader and Erlanger. The information provided on this site should not be relied on in and of itself to diagnose or treat a medical condition. Never ignore or neglect medical advice because of conflicting information found on this site.

Information accessed through this website is provided "as is," without warranty-express or implied. All implied warranties of merchantability and fitness for a particular use or purpose are hereby excluded.

This web site does not guarantee or warrant that files available for downloading from this site will be free of infection or viruses, worms, Trojan horses or other code that manifests contaminating or destructive properties.

Our web site does not host any form of advertisement.

If you have any questions about these notices, please contact the Compliance Department at 423-778-7703.